Privacy

1. Contact Information

 

If you have any questions or concerns about our Privacy Policy, please contact us at:

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Level 1, 9-13 Bronte Road,

Bondi Junction NSW 2022

Email: connect@fync.com.au

Phone: +61 2 8000 5440

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2. Information We Collect

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We collect personal and financial information from you when you choose to proceed with a financial solution, such as a home loan, general insurance, or taxation. This information may include your assets and liabilities.

 

3. Purpose of Collecting Information

 

We only collect information necessary to facilitate an application on your behalf, such as submitting an application to a lender or insurer of your choice.

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4. Sharing Information

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We share the information required to facilitate your chosen financial solution with the relevant lender or insurer. We do not share your information with third parties for any other purpose.

 

5. Data Storage and Security

 

Your data is stored on owned and managed hardware in data centres in Melbourne and Sydney, Australia, with no offshore storage. We utilize industry best practices for data centre access, backup, and security, including next-generation firewalls and a managed information security system. Our security measures include regular security patching, change management protocols, and a fully managed Information Security System (SIEM).

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6. Cookies

 

We use the following types of cookies on our website:

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• Strictly necessary cookies: Essential for website functionality and cannot be turned off.

• Functional cookies: Enable the website to remember user preferences and customizations.

• Analytical cookies: Help us understand visitor interaction by collecting and reporting anonymous data.

• Marketing cookies: Track visitor behaviour to display relevant and targeted advertisements.

 

7. Do Not Track Signals

 

We honour Do Not Track signals by not collecting certain types of data.

 

8. User Rights

 

You have the right to know what personal information is being collected about you, how it is being used, and with whom it is being shared. You may also request access to your personal data and request changes if it is incorrect or incomplete.

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9. Updating Personal Information

 

To update your personal information or request its removal, call us at +61 2 8000 5440 or email connect@fync.com.au.

 

10. Age Restrictions

 

Our services are available only to individuals aged 18 or older.

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11. International Data

 

Transfers Not applicable.

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12. Changes to Privacy

 

Policy We will update our privacy page to reflect any changes to our Privacy Policy. Please check the page periodically for updates.